Legal Notices
Website Host
This website is hosted and protected by Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, United States.
Cloudflare provides content delivery, security, and availability services that help ensure the reliable operation of this site.
Intellectual Property
All content on this website, including without limitation text, photographs, graphics, logos, icons, videos, design, layout, and software, is protected by intellectual property laws. Unless expressly stated otherwise, all rights are reserved.
- Permitted use: You may view, download for caching purposes only, and print pages from the website for your personal, non-commercial use.
- Prohibited use: You must not reproduce, modify, adapt, translate, publish, distribute, transmit, display, perform, store, sell, license, or otherwise exploit any content for any commercial purpose without prior written permission from the rights holder.
- Trade marks: Company names, product names, and logos displayed on the site may be trade marks of their respective owners. No license to use any trade mark is granted by virtue of your access to this website.
Liability and Use of the Website
The information provided on this website is for general information purposes. While reasonable efforts are made to ensure that content is accurate and up to date, no representation or warranty, express or implied, is given regarding its completeness, accuracy, reliability, suitability, or availability.
- Availability: Access to the website may be suspended, restricted, or terminated at any time without notice for maintenance, security, or operational reasons. No liability is accepted for any unavailability or interruption.
- External resources: References to third-party resources or content do not constitute endorsements. No responsibility is accepted for third-party content or websites.
- Security: You are responsible for configuring your information technology, computer programmes, and platform to access the website and for using your own virus protection software. No liability is accepted for loss or damage caused by viruses or other harmful material that may infect your equipment as a result of your use of the website.
- Advice: Content is not technical, professional, or legal advice. You should obtain appropriate professional advice before taking or refraining from any action on the basis of content on this site.
Nothing in these notices excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law. Your statutory rights as a consumer are not affected.
Personal Data and Privacy
This section explains how personal data is processed in connection with the website in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.
Data Controller and Contact
The data controller is the operator of this website. To exercise your data protection rights or make a privacy-related request, please contact the operator through the contact form available on the website.
Categories of Data Collected
- Identification and contact details (such as name, telephone number, and email address) that you provide when you submit an enquiry or request a quote.
- Communications content and associated metadata when you interact via forms or messaging tools on the website.
- Technical data including IP address, device identifiers, browser type and version, time zone setting, operating system, and information about your visit (such as pages viewed, clickstream, response times), collected through cookies and similar technologies.
Purposes and Legal Bases
- Responding to enquiries, providing quotes, and performing pre-contractual steps at your request: performance of a contract or steps prior to entering a contract.
- Providing and improving the website, ensuring security and fraud prevention (including via Cloudflare’s security services), and administering the site: legitimate interests in operating a secure and effective website.
- Marketing communications (such as newsletters or promotions) where requested or permitted: consent, which you can withdraw at any time.
- Compliance with legal obligations (for example, record-keeping, responding to lawful requests from authorities): legal obligation.
- Analytics and audience measurement to understand how the website is used and to improve content and services: consent where required under the Privacy and Electronic Communications Regulations 2003 (as amended).
Recipients and Processors
- Authorised personnel involved in operating the website and delivering services.
- Service providers acting as processors, including hosting, maintenance, security, analytics, and communication tools. This includes Cloudflare for hosting/security and content delivery.
- Professional advisers (such as lawyers or accountants) where necessary and bound by confidentiality.
- Public authorities or courts where required by law or to establish, exercise, or defend legal claims.
International Data Transfers
Some service providers may process personal data outside the United Kingdom. Where applicable, appropriate safeguards are implemented for such transfers, including adequacy regulations, the UK Addendum to the EU Standard Contractual Clauses, or other legally recognised transfer mechanisms. Copies of relevant safeguards can be requested via the website’s contact form.
Retention
- Enquiry and quote information: retained for up to 24 months after the last interaction, unless a longer period is required to manage ongoing communications or potential claims.
- Contractual and billing records: retained for up to 6 years after the end of the contractual relationship to comply with legal and tax obligations and to establish, exercise, or defend legal claims.
- Marketing data: retained until you withdraw consent or object, after which it will be suppressed to respect your preferences.
- Technical logs and security records: retained for periods necessary for security, troubleshooting, and auditing, typically not exceeding 13 months unless a longer period is justified for security investigations.
Your Rights
Subject to conditions and exemptions under data protection law, you have the rights to access, rectify, erase, and port your personal data, and to restrict or object to its processing. Where processing is based on your consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
To exercise these rights, use the contact form available on the website. You also have the right to lodge a complaint with the Information Commissioner’s Office: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, telephone 0303 123 1113.
Cookies and Similar Technologies
Cookies are small data files placed on your device when you visit the website. Similar technologies (such as local storage, pixels, and tags) may also be used. Cookies can be “session” cookies (deleted when you close your browser) or “persistent” cookies (stored until they expire or are deleted).
Types of Cookies Used
- Strictly necessary cookies: required for the website to function, to route traffic, enable core features, and maintain security. These include cookies set by Cloudflare for security and traffic management (for example, bot management and access challenge cookies) and by the website to remember your cookie choices.
- Functional cookies: enhance functionality and personalisation (for example, remembering your preferences). These are optional.
- Analytics cookies: help measure and improve performance by collecting aggregated statistics about visits and traffic sources. These are optional and used only with your consent where required.
- Advertising or targeting cookies: if used, these track browsing across sites to deliver relevant advertising. These are optional and used only with your consent.
Examples
- Security and anti-bot cookies set by Cloudflare that help distinguish legitimate traffic from malicious or automated traffic. These are strictly necessary for protecting the site and may be placed when you access the website.
- Website preference cookies to remember choices you make (such as cookie consent). These may be strictly necessary or functional, depending on their purpose.
- Analytics cookies, if enabled, to understand how visitors use the site and to improve content and services.
Cookie Consent and Management
- Strictly necessary cookies are always active and do not require consent.
- Non-essential cookies (including analytics and advertising cookies) will be set only with your consent, in accordance with the Privacy and Electronic Communications Regulations 2003 (as amended).
- If a cookie banner or preference tool is presented, you can use it to accept or refuse non-essential cookies at any time.
- You can also manage cookies through your browser settings by blocking or deleting cookies. Blocking all cookies may impact the proper functioning of certain features.
Changes to These Legal Notices
These legal notices, including the privacy and cookie information, may be updated to reflect changes in law, guidance, or the operation of the website. Substantive changes will apply from the date they are published on this page.
Applicable Law and Jurisdiction
These legal notices and any dispute or claim arising out of or in connection with them, their subject matter, or formation are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, without prejudice to any mandatory rights you may have as a consumer to bring proceedings in your country of residence.